public relations, PR, publicity

Crisis Communications -
How To Keep the Media Wolves at Bay

Joan Stewart interviews Jonathan Bernstein (A one-hour tele seminar)

mediawolvestranscd02You will learn:

  • The best way to deal with a “media wolf”
  • The top 5 mistakes people make in bad news situations
  • What to say when you can’t answer a question
  • What to do if you suspect the report has an agenda and is out to get you
  • How to have your own agenda
  • 4 things to do when you’re practicing a tough interview
  • What to say to a reporter who writes a story that has nothing to do with you
  • 2 tips for dealing with dumb, unprepared or hurried reporters
  • The nastiest reporter trick Jonathan had pulled on him (and you might too)
  • The nastiest trick he ever pulled when working as a reporter
  • The rules of using tape-recorders during interviews
  • The meaning of  “off the record”
  • When to grant an exclusive interview
  • How helicopter videos and web cams cause problems—and what you should do to prepare
  • The value of having B-roll
  • The best day of week to break a bad-news story so it gets lost in the shuffle
  • The importance of your key message and sub-messages
  • When to call a press conference or a press briefing
  • The down side to press conferences
  • 3 ways reporters try to loosen your lips
  • 3 things you can do during interviews to not sound defensive
  • When to walk away from an interview and what to do afterward
  • How to use the journalists “Code of Ethics” as a weapon
  • What to do if you’re tempted to ask an editor to send a different reporter to interview you
  • How to avoid giving trade secrets to the media
  • Precautions to take if you are escorting reporters through your building
  • The value of a vulnerability audit and why it will keep you out of trouble
  • How to use a cushion of goodwill to survive a media crisis
  • What to do and how to respond when the story is wrong
  • Why you must have a media policy
  • What to do if you learn from a reporter you are being sued
  • The single biggest gaps in crisis planning
  • What to do if reporters always call you at the worst time possible
  • satisfaction408Where to find Jonathan’s great articles on crisis communications
  • How to get a free half-hour of crisis communications counseling

Order your copy right now for $39.95 plus shipping & handling for the Audio CD or the instantly-downloadable Text Transcript or get them both for just $49.95!

Ordering Options

1

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Transcript + CD Package

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Order both the instantly downloadable transcript and the audio CD (which will be shipped to you) for just $49.95 (and  save $19.95!)

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Transcript

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Audio CD

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